Merchant Services
Beyond Travel insurance is a trading name of Regency Assurance, an international long-term licensed insurance company regulated by the Financial Services Regulatory Commission and registered in Nevis. The following is important information relating to the payment of your international insurance plan.
TERMS AND CONDITIONS
Your cover is subject to standard terms and conditions, with the full terms included within the Beyond Travel Insurance Brochure.
The brochure is available to download here:
Download Brochure
CUSTOMER SERVICE
Customer service contact information including e-mail address and or telephone number. Beyond Travel provides prospective and existing members with access to an international customer service team to support them with any queries they may have.
You can contact the customer service team via telephone numbers and email addresses listed here:
Contact Us
CURRENCY
Currency of transaction and prices items beings sold. Beyond Travel international insurance is denominated in United States Dollars and all prices listed are in United States Dollars.
Any refund provided under the cancellation policy will be made in United States Dollars.
Any reference to alternative currencies are for indicative purposes only.
DELIVERY POLICY
All policy documents will be issued by email to the main insured person within 48 working hours of receipt of the correct and appropriate payment.
LOCATION
Country of merchant domicile. Beyond Travel Insurance is a trading name of Regency Assurance, domiciled in Nevis.
Regency Assurance Hunkins Waterfront Plaza Charlestown Nevis
REFUND/CANCELLATION POLICY
You can cancel your policy and receive a full refund of any premiums paid.
You must contact Beyond Travel within 10 days of the purchase of this policy and not have made a claim in order to receive a refund.
CARD BRAND USAGE
Beyond Travel accepts Visa and Mastercard for payment of insurance premiums.
PAYMENT SECURITY
Beyond Travel has incorporated the highest levels of security for credit card payments.
In addition to ISO 27001 accreditation and meeting US NIST standards whilst employing IDS/DDOS protections the company complies with ISO/IEC 27001:2013, NIST SP 800-53, HIPAA, FedRAMP, SOC 1 and SOC 2 and meets country-specific standards including Australia IRAP, UK G-Cloud, and Singapore MTCS.
Furthermore, Beyond Travel completes an annual PCI DSS assessment using an approved Qualified Security Assessor (QSA) and is currently certified as compliant under PCI DSS version 3.2
06 May 2024
Woww, this travel insurance company are so amazing. I made the right choice to go with Beyond Travel because they pay back claims very fast. 13 May 2024
This by far is the best insurance ever for my family and myself. The packages are worth the price as well as the claims that gets paid back within 24 hours. 01 May 2024
So Beyond Travel is by far the top best insurance anyone can find as an expat since wherever you travel, Beyond leaves the feeling of comfort and safety wherever you travel. Thank you so much for the best claims process globally within 24 hours. 15 May 2024
The best insurance company, claims paid back fast and everyone there were very polite and responsive in all ways. Thank you so much. 11 May 2024
I can confidently say that they really do make everything so smooth and effortless. Very helpful and kind people who do all the work.
Over 90% of
customers
are happy with the service
Lola Ugene
I made the right choice
Richard Tennesse
Best insurance ever
Pier Hierre
Top Best Insurance
Alexander Wang
Very polite and responsive
Matt Tait
Make everything so smooth and effortless